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Terms & Conditions

Overview

This website is operated by Maaya Fine Jewels Inc. Throughout the site, the terms “we”, “us” and “our” refer to Maaya Fine Jewels Inc. Maaya Fine Jewels Inc. offers this website Maayafinejewels.com, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

 

Tampering with the site, misrepresenting the identity of a buyer, using agents or conducting any kind of fraudulent activities on this site are prohibited.

By visiting the Site, you are accepting and consenting to the practices described in the Terms and Conditions. We may modify the Terms and Conditions from time to time and your continued use of this Site (or any of our other Sites) following such change shall signify your agreement to be bound by the modified Terms and Conditions.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

 

General Conditions & Limitation of Liability

We reserve the right to refuse service to anyone for any reason at any time. This Site is provided on an "as is" and "as available" basis without any representation or endorsement made and we make no warranties of any kind, whether express or implied, in relation to this Site, or any transaction that may be conducted on or through this Site including but not limited to, implied warranties of non-infringement, compatibility, security, accuracy, conditions of completeness, or any implied warranty arising from course of dealing or usage or trade.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this Site and any information provided to or taken from this Site by you.

In no case shall Maaya Fine Jewels Inc, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

 

Users over 18

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use this site. If you are under 18, you must let your parent or guardian know about Maaya Fine Jewels’ Privacy Policy before you register to use this Site or any of this Site's services.

 

Products and Services

Maayafinejewels.com will always do their best to display product images shown on the site as accurately as possible. However, we cannot guarantee that the color you see matches the real product color a 100%, since color configuration can vary across different computer resolutions. All our items are hand-made and many of them contain natural gemstones, which may have natural feathers and imperfections. Additionally, actual color of gemstones may vary slightly compared to as displayed on screen. We advise our customers to examine the images closely or contact us for more details before purchasing. Exchanges based on product attributes such as product color, gemstone color, spread or symmetry will NOT be honored.

Maayafinejewels.com will always do their best to mention and display all details pertaining to size of our jewelry, during which the accuracy of the size might not be a 100% visible through the picture. In any case, we advise the customer to contact us in order to obtain more size details before purchase. Exchanges based on product attributes such as size or symmetry will NOT be honored.

 

Errors on Website

Maayafinejewels.com is not responsible if information made available on this site is not accurate, complete or current. Any reliance on the material on this site is at your own risk. Prices & availability of product are subject to change without notice. Any errors if discovered, will be rectified. Maayafinejewels.com reserves the right to withdraw any stated offers and to correct any errors, inaccuracies or omissions including after an order has been submitted. If your credit card has already been charged for the purchase and your order is canceled, Maayafinejewels.com will issue a credit to your credit card account in the amount of the charge. Credit timeline can vary based on the customer’s banking institution and its policies.

 

Pricing

Prices and offers are subject to change at any time without notice. All online sales are applicable to online products only and will not be applicable for in-store purchases.

 

Billing Information & Shipping Information

Maayafinejewels.com will only execute orders where the billing address and shipping address are the same. For any exceptions to this, please contact us on 732-379-4720 before purchasing. In the event that we make a change to an order or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, fraudsters or distributors.
 

 

Shipping Policy

Please refer to our shipping policy page here.

 

Personal Information

Any personal information submitted on maayafinejewels.com is governed by our privacy policy. Please refer to our privacy policy page here.

 

Return & Exchange Policy

No Returns, No Exceptions. All sales are final.

15 Days full exchange. One-time exchange only per transaction. Customer is liable and responsible for all shipping charges pertaining to the exchange. Customer is responsible to ensure that exchanged item is returned in its original condition without any damages along with the original receipt, original tags in place and certification. In the event the item is returned damaged, customer will be penalized for the same. Upon receipt of the merchandise, we will issue a store credit which can be redeemed to purchase a new item immediately or later, up to 12 months. No exchange after 15 days of receipt of goods.

 

Order Limitations

We reserve the right to reject any order you place with us, and/or to limit quantities on any order, without giving any reason.  In the event we make a change to an order, we will attempt to notify you by contacting the e-mail and/or billing address provided at the time the order was made. We reserve the right to prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, fraudsters or distributors.

 

Prohibited/Forbidden Uses & Termination of Use

Maayafinejewels.com may, in its sole discretion, terminate your account or your use of the website at any time. You are personally liable for any orders that you place or charges that you incur prior to termination. Maayafinejewels.com reserves the right to change, suspend, or discontinue all or any aspects of the Maayafinejewels.com website at any time without prior notice.

In addition to the above-mentioned policies, you are prohibited from using this site or its content for any of the following reasons:

  1. For any unlawful purpose
  2. To solicit others to perform or participate in any unlawful acts
  3. To violate any international, federal, state or local rules, laws and regulations
  4. To discriminate, harass or abuse any individual based on gender, sexual orientation, race, ethnicity, religion or origin
  5. To upload or transmit any viruses or malicious content
  6. To collect personal information regarding others or submit any false/misleading information
  7. To block or interfere with any of the security features of this website

Maayafinejewels.com and its legal entity Maaya Fine Jewels Inc. reserves the right to terminate your use of this website or its services for violating any of the above mentioned prohibited/forbidden uses.